If you do not listen, I will call a policeman, so many parents have said this phrase to their children, mainly because it is often the case that we are sometimes associated with a municipal police, a punishment adopter and a boggart, to frighten children, not support and a mediator to turn Problematic situations, says a qualified mediator, lawyer assistant Walter Berg.

The municipal police have long been the time to change, from repressive institutions to a modern organisation that uses the 21st century techniques, including mediation. He also points out that it is necessary to promote not only public trust and engagement in police work. The lifting of their human rights across the Municipal Police is a very broad competence, but the majority of daily work takes on a variety of conflicts between a number of parties involved, which turn to the rules of law in order to defend their interests and The realization of any intention. Intentions are often diametrically opposed to the parties involved. The conflict is often driven by the rise of its human rights across everything, but human rights are not endless and must be remembered – where one human rights begins, the other ends. For example, the smoker has the right to smoke, but at the same time if there is no smoking nearby, he is entitled not to breathe cigarette smoke and require smoking to be discontinued. The police often escalate Conflictspolice this type of conflict can be solved, but unfortunately can also escalate, as often also happens, because in a large part of society already the presence of police in itself creates additional stress. In order to ensure that such conflicts are not escalated by police officers, mediation skills are required, at least at the level of understanding what is at the heart of the conflict and the wishes of the parties to the true conflict. A wide range of Functionsmunicipal police operations are determined by various aspects: the possibilities for public administration, the legal framework, as well as cooperation with citizens and the resolution of professional conflicts. I am confident that the research on Citizens ' trust and the willingness to cooperate will not be encouraging data. In the context of police efficiency, public awareness of topical events in the city should also be mentioned, as well as the provision of security and order at national level, where municipal police play a vital role. Municipal police officers are constantly involved in the circulation of real events, monitor the activities around them and assess the compliance of each individual's actions with laws, rights and obligations. Public engagement and Faithsto make police work more efficient, involve society more effectively, but in order to do so, the public must trust the police and feel it is always alongside. Citizens must be confident that the basic role of the police is not to punish, but to nurture society in a spirit of respect for the law, as a basic function of prevention. To fulfil all the above conditions, police officers need to know how conflicts and problematic situations can be dealt with amicably.  The municipal police have extensive powers in the form of public administration and policing and enforcement, and at the same time a great responsibility. One of its principles is the development of cooperation with citizens, the creation of a democratic dialogue and the introduction of solutions in life that provide each party with the maximum desired legislative framework. After the conflict, there has already been a close Connection with the confrontation between neighbouring interests that, in such situations, it is often the involvement of law-abies and policing providers, because the neighbours, because of different psychological or social differences, Not be able to resolve independently. Since the conflict is resolved in most cases, neighbouring coexistence continues, so it is most important to reach a mutually beneficial settlement. In this case, mediation is a very appropriate instrument, which nowadays is gaining popularity all over the world. Mediated faster and Simpler Mediation is a voluntary process in which the conflicting parties, with the help of a neutral third party, seek to find a constructive solution. Mediation as a process of conflict resolution is a complement and an alternative to the court process. Its purpose is to ensure that each conflicting party has a result of its own interests. In addition, mediation can also be resolved at a faster time or can be avoided altogether. If a police officer who comes to solving a conflict between the family or the neighbouring dispute has a mediator's skills, it is possible to resolve the dispute without imposing certain penalties. Author: Skilled Mediator, lawyer assistant Walter Berg